Guest Romeo Posted January 29, 2019 Report Share Posted January 29, 2019 I need a specialist memo for my current diagnosis after a recent visit to SGH as requested by the insurance company in order to make the claim. I tried to ask the lady who set up my appoinment with the doctor on how to contact her for the memo but no reply so far. after exploring the SGH website, I saw there is a channel where people want to make an insurance claim can order the medical reports at a price which is quite expensive. Do I really need to pay for the medical reports or can I just ask the doctor to write me a memo (as part of the consultation fees?) I have sent my queries to other customer service from SGH and waiting for reply. If really need to pay, I will ask the insurance guy whether a lab result will be sufficient or not. Anyone can offer me advice/experience, if you have gone through this before? Thank you Quote Link to comment Share on other sites More sharing options...
Peterjty Posted January 29, 2019 Report Share Posted January 29, 2019 Depends on your claim. If it is an simple condition, a memo will suffice. But it involves a lot of money (to justify why you were on treatment A and then changed to B, had complication and changed to C) - will need a formal medical report. Because writing a full report takes time and most clinic sessions are too busy to type that for you. Quote Link to comment Share on other sites More sharing options...
Guest Romeo Posted January 29, 2019 Report Share Posted January 29, 2019 5 minutes ago, Peterjty said: Depends on your claim. If it is an simple condition, a memo will suffice. But it involves a lot of money (to justify why you were on treatment A and then changed to B, had complication and changed to C) - will need a formal medical report. Because writing a full report takes time and most clinic sessions are too busy to type that for you. Thanks Peter. I think my case is quite simple. just some blood test. but the blood test + consultation fees is quite a lot of money. ard sgd 600. So, hopefully the doctor can write me a memo without the need to order the medical reports. Quote Link to comment Share on other sites More sharing options...
Guest disclosed yourself Posted January 29, 2019 Report Share Posted January 29, 2019 40 minutes ago, Guest Romeo said: I need a specialist memo for my current diagnosis after a recent visit to SGH as requested by the insurance company in order to make the claim. I tried to ask the lady who set up my appoinment with the doctor on how to contact her for the memo but no reply so far. after exploring the SGH website, I saw there is a channel where people want to make an insurance claim can order the medical reports at a price which is quite expensive. Do I really need to pay for the medical reports or can I just ask the doctor to write me a memo (as part of the consultation fees?) I have sent my queries to other customer service from SGH and waiting for reply. If really need to pay, I will ask the insurance guy whether a lab result will be sufficient or not. Anyone can offer me advice/experience, if you have gone through this before? Thank you 16 minutes ago, Guest Romeo said: Thanks Peter. I think my case is quite simple. just some blood test. but the blood test + consultation fees is quite a lot of money. ard sgd 600. So, hopefully the doctor can write me a memo without the need to order the medical reports. Sorry? Did you forget that you live in Singapore? The consultation fees for the doctor does not include writing medical reports. In particular at a hospital. Probably you just have to suffer the fees. You better get yourself informed because to receive the reports will take some time... They have a special fee for writing insurance reports. You better ask your insurance what you exactly need. https://www.sgh.com.sg/mro/Pages/default.aspx Hospitals in Singapore are not run as charities... I know the response won't make you happy... Does the insurance cover the costs for the reports? Quote Link to comment Share on other sites More sharing options...
danvin Posted January 29, 2019 Report Share Posted January 29, 2019 2 hours ago, Guest Romeo said: I need a specialist memo for my current diagnosis after a recent visit to SGH as requested by the insurance company in order to make the claim. I tried to ask the lady who set up my appoinment with the doctor on how to contact her for the memo but no reply so far. after exploring the SGH website, I saw there is a channel where people want to make an insurance claim can order the medical reports at a price which is quite expensive. Do I really need to pay for the medical reports or can I just ask the doctor to write me a memo (as part of the consultation fees?) I have sent my queries to other customer service from SGH and waiting for reply. If really need to pay, I will ask the insurance guy whether a lab result will be sufficient or not. Anyone can offer me advice/experience, if you have gone through this before? Thank you Bro, from my experience with SGH, the doctors will not issue you a memo after consultations with them. It is time consuming. You need to pay if you need a medical report no matter how simple it is. Fees are between $70 to about $150 and depending how lengthy it is. Aside from this, you need to wait for it to be ready( at least 2 weeks) Hope this helps. Quote Link to comment Share on other sites More sharing options...
Guest Romeo Posted January 29, 2019 Report Share Posted January 29, 2019 1 minute ago, danvin said: Bro, from my experience with SGH, the doctors will not issue you a memo after consultations with them. It is time consuming. You need to pay if you need a medical report no matter how simple it is. Fees are between $70 to about $150 and depending how lengthy it is. Aside from this, you need to wait for it to be ready( at least 2 weeks) Hope this helps. Thanks Bro. I will ask the insurance guys whether they will just accept the lab result. Thanks Bro Quote Link to comment Share on other sites More sharing options...
kennethchung Posted May 27, 2019 Report Share Posted May 27, 2019 wad is it regarding Quote Link to comment Share on other sites More sharing options...
Guest Kunal Posted May 31, 2020 Report Share Posted May 31, 2020 how to get memo from sg doctor if I'm overseas? Quote Link to comment Share on other sites More sharing options...
Guest Weasley Posted April 23, 2022 Report Share Posted April 23, 2022 On 1/29/2019 at 8:41 PM, Guest Romeo said: I need a specialist memo for my current diagnosis after a recent visit to SGH as requested by the insurance company in order to make the claim. I tried to ask the lady who set up my appoinment with the doctor on how to contact her for the memo but no reply so far. after exploring the SGH website, I saw there is a channel where people want to make an insurance claim can order the medical reports at a price which is quite expensive. Do I really need to pay for the medical reports or can I just ask the doctor to write me a memo (as part of the consultation fees?) I have sent my queries to other customer service from SGH and waiting for reply. If really need to pay, I will ask the insurance guy whether a lab result will be sufficient or not. Anyone can offer me advice/experience, if you have gone through this before? Thank you Yea. Everything has a price Quote Link to comment Share on other sites More sharing options...
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